Answering Services Costa Mesa

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Our Product & Services

Answering Services

Answering services are leading the way in a new paradigm shift that has revolutionized the way sales, client-sourcing, social-media campaigns, and order processing are being handled. And with operations such as answering phone calls, responding to emails, replying to text messages, cold-calling, etc., this new movement has saved many companies millions of dollars in overhead expenditure per year.

At face value, “Answering Service” would imply the ability to answer calls, but truly, an answering service is more than that. At 247 INC our live operators in our call centers are available 24-7 to deliver one of the most robust answering services in the country. We are well-staffed with highly qualified agents to handle inbound and outbound calls.

Inbound answering service

Experience our unique service with our dedicated and shared call agents to deliver results-laden performance. Our dedicated inbound answering service provides you with dedicated agents where select-segmented groups of agents will receive specific training on appropriate procedural sequences when answering all your calls. They will work specifically on your campaign based on account-specific training to reach established goals.

Our shared inbound answering service features agents working on multiple campaigns, to provide peak volume support for dedicated agents in a 24/7 setting.

Customer service

We are a true representation of your company and professional provide consultative support for a memorable customer experience.

Lead qualification

Track your leads and sales funnel with our expert guidance to engage your callers to ensure that they become clients.

Order processing

Our PCI compliant information security utility ensures that your products and services are processed swiftly and without fuss.

Direct response and media support

At 247 INC, we provide seamless communication portals to your marketing campaigns through our unbridled professionalism.

First-grade tech support

Our agents are highly qualified experts with ample experience and a compassionate demeanor to assist your support needs.

After-hours answering service and Overflow support

Rely on our 247/365 support services to your business never experiences a downtime. We are up and running while you sleep. At any time, you can call our call center to help build reputation and increase sales, as well as decrease costs, every hour, day and minute. Our after hour services are presented in English and Spanish. We get the job done.

Our agents are available worldwide. We comply with the stipulations of the law. We don't call before 8 a.m. or after 9 p.m. in the called time zone, except you expressly wish to be contacted.

Help desk

Our agents are well-versed in a variety of subject matter to assist your current team in helping identify, evaluate, and recommend solutions for a swift resolution.

Outbound answering service

Leapfrog your competition by increasing your lead conversation with our dedicated agents who you can count on to drive your prospective clients into customers and surpass critical KPIs to ensure resounding success. Our answering services are delivered in English and Spanish.

Customer retention

We follow up your customers using targeted messages with a personalized touch for a genuinely human-forward experience.

Appointment setting

We have well-resourced to integrate with your facility in order to schedule appointments, confirm dates, and increase onboarding rates.

Seminar and Event registration

We have ample experience in reservation services with a wide variety of models to choose from

Surveys and feedback

Gain more insight into your customers' satisfaction levels with tailored surveys to your callers.

Scheduled callbacks

This unique feature enables us to contact your customers and communicate at their convenience, so you miss calls and the opportunities that they come with.

Starts at $199 a month! Discounted to $99, 100 minutes included, $.99 per minute after.